The UPS Store
The UPS Store Lynhurst CrossRoad Plaza RICHMOND RD & MAYFIELD RD Intersection By ALDI 5120 MAYFIELD RD.
LYNDHURST, OH 44124
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store hours
HOURS OF OPERATION
Monday - Friday
8:30 am - 7:00 pm
Saturday
10:00 am - 4:00 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:30 pm
Saturday
3:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
  HOURS OF OPERATION
Monday - Friday
8:30 am - 7:00 pm
Saturday
10:00 am - 4:00 pm
Sunday
Closed
UPS AIR PICKUP TIMES
Monday - Friday
6:30 pm
Saturday
3:30 pm
UPS GROUND PICKUP TIMES
Monday - Friday
6:30 pm
 
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FAQ

Frequently Asked Printing Questions

Questions

  • What printing services do you offer?
  • What is digital printing?
  • How can I get my print job once it is finished?
  • Can I get a price quote for my print job?
  • Can you design or help me design my print job?
  • Can you scan my hard copy originals into electronic form?
  • What file types are you able to accept on your computers?
  • How do I send my electronic file to you to print?
  • How long will it take to complete my print job?
  • What job types do you frequently print?

Every Door Direct Mail® - Retail Questions

 

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Answers

 

What printing services do you offer?

We offer a wide variety of printing and finishing services. We can:

  • Print from your electronic files (i.e. e-mails, USB drives)
  • Print your files in either black & white or color
  • Finish your projects by binding, collating or laminating them
  • Print your posters, banners and displays
  • Print your business printing projects such as business cards, business forms, and marketing materials
  • Help you with all your printing needs

 

What is digital printing?

Digital printing is the process that allows us to print straight from your electronic file to our printer. This is a high-quality, cost-effective way of producing your project with a quick turnaround time.

 

How can I get my print job once it is finished?

When your job is done you can either pick it up at our center or we can ship it to wherever you need it.

 

Can I get a price quote for my print job?

Yes, we can provide you with a quote for your print job. Simply bring in your job, give us a call or send us an e-mail with the details of what you are looking for. If possible, please provide us with an electronic or hard copy of your job so that we can provide you with a more accurate quote.

 

Can you design or help me design my print job?

Yes, we can work with you to put together a design for your print job.

 

Can you scan my hard copy originals into electronic form?

Yes, we offer digital scanning services.

 

What file types are you able to accept on your computers?

We can handle Microsoft Office (Word®, Excel®, PowerPoint® and Publisher®), Adobe Creative Suite (Photoshop®, Illustrator®, InDesign®), as well as Adobe PDF files and much more. Please make sure that your files are saved so that they can be opened on a PC.

We suggest that you provide us with your files in PDF form if possible. PDFs provide the best opportunity to meet quality and color expectations and help us avoid font issues and layout issues.  

 

How do I send my electronic file to you to print?

You can bring your files in to our location on a CD or USB flash drive. You can also send them to us via e-mail.

 

How long will it take to complete my print job?

Completion times vary on the complexity and size of the job. Our goal is to complete the job within 72 hours of when we begin the job and many jobs can be completed in 24-48 hours. When you contact us for a quote we can give you an estimated completion time as well.

 

What job types do you frequently print?

Our most common print jobs include business cards, 2 and 3 part carbonless business forms, presentations, manuals, newsletters, and postcards.

 

Every Door Direct Mail Answers


What is Every Door Direct Mail® - Retail (EDDM - R)?

 

Every Door Direct Mail® - Retail (EDDM - R) is a new program by the USPS that allows businesses to pay only 14.5¢ per piece in postage. With this program you can mail postcards as well as catalogs, brochures, samples or anything else as long as it meets the "commercial flat" size and weight requirements.

 

 

What is a commercial flat?

 

When you work with The UPS Store of Cleveland, our staff will make sure that your piece meets the requirements that the USPS has established. A commercial flat must meet the guidelines below:

 

  • The piece must be square or rectangular and have four square or rounded corners. Rounded corners cannot have a radius of more than 1/8".
  • The piece must be more than 10.5" long OR more than 6.125" tall OR more than .25" thick.
  • The piece cannot be more than 15" long OR more than 11" tall OR more than .75" thick.
  • The piece must weigh less than 3.3 ounces.
  • The piece must meet the Post Office's minimum thickness of .007". This is approximately the thickness of a typical business card.

Who can I mail to?

 

With Every Door Direct Mail - Retail® you can mail to either residential addresses only or residential and business addresses. You can choose to omit businesses on the route(s) you select but one of the requirements of EDDM is that you mail to every residential address on the route. Each zip code is comprised of many different routes. Each of these routes contain approximately 300-600 homes and businesses. 

 

 

How to I select routes?

 

Simply let us know what area you are looking to target, whether your want to target businesses and residences or just residences, and approximately how many addresses you would like to reach. Our staff will generate the routes maps for you and help you select which routes to send your mailing to.

 

 

Can I target the homes I want to deliver to?

 

You can choose to mail to only residential addresses or residential and business addresses. You also have the opportunity to exclude certain addresses, such as competitors, customers, or people that you know do not wish to receive your marketing messages. Simply let our staff know what addresses you would like excluded and we will handle the exclusion paperwork for your. 

 

What is the minimum or maximum I can mail?

 

If you are mailing through Every Door Direct Mail - Retail® you can mail as little as 200 pieces and as many as 5000 pieces per zip code per post office per day. If your mailing exceeds the 5000 piece per zip code per post office per day limit we will deliver your piece to the Post Office over multiple days and work with you to determine how you would like it spread out.

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